FAQ's

No, we do not offer international delivery. We ship Australia-wide only.

No, unfortunately due to the size of our items we cannot deliver to PO boxes. We require a street address to deliver your order.

If your product is faulty, please email us at info@maisononmain.com.au with your order number and proof of fault (i.e. photo) and we will be in touch shortly with next steps. 

Yes, you’re welcome to collect your order from our Maison on Main store in Berry. In-store collection will be offered at checkout. In-store collection is free of charge and no delivery charges apply.

We will ship any out-of-stock items you may have ordered as soon as they are back in stock.

The stock status date indicated online at your time of purchase should be used as a guide only and may be subject to change. In circumstances when there is an extended delay or your order is out of stock, we will contact you and offer a refund, exchange or credit to purchase an alternative product.

Of course we can! We offer gift wrapping complimentary in store and for online orders. Please enter ‘gift’ in the order notes when purchasing online.